The best stunts and campaigns in one place
Follow us on Twitter

Tesco launches first virtual store…at Gatwick Airport

Yep, Gatwick Airport. At first this might sound like combining two less than fun activities, waiting for a flight to leave and a weekly food shop. But wait, there is method to this marketing.

The clever tykes at Tesco think they’ve spotted a gap in the holiday market. When waiting at a baggage carousel with sunburnt shoulders, sandy socks and jet lag, apparently a person’s thoughts often turn to what’s waiting for them at home in the fridge.

Tesco Gatwick

To help us weary travellers with this, Tesco has installed virtual grocery stores in Gatwick Airport’s departure lounge. The ‘stores’ are actually large touchscreens that let users scroll through 80 products on virtual shelves, and order an item they want by scanning the barcode with their smartphone. The idea is you do your shopping while waiting for your plane, and the shopping is delivered when you arrive home again.

Tesco is trialling the stores for two weeks, but the real question is, as the BBC put it, “is this just a gimmick, or will the idea take off?” (no pun intended, we’re sure). Tesco is hedging bets it will, but for now at least it will keep the kids happy while you wait for your flight to Malaga.

Photo credit: Tesco and BBC

Posted by:

Simon Hilliard is a client director at Racepoint Group, based in the London office. He can be found blogging semi-seriously about PR and marketing on CommsTalk and not at all seriously on Tumblr. @simonhill

  • http://twitter.com/AlexJuddz Alex Judd

    Whether it’s a gimmick or not I’m not sure – but this concept will evolve and become increasingly popular as consumers get used to it.

    It’s been in Korea for a little while and I can only see growth in this idea.

  • http://www.counttoten.co.uk/ Chris Date

    Alex is bang on…this is something that is surely going to grow rapidly as well all become more smartphone focused in our activity. Video case study to the Tesco Korea activity he references here: 
    http://www.youtube.com/watch?v=gxk4Uma8CV0

    • http://twitter.com/simonhill Simon Hilliard

      Interesting case study, and more interesting that in Korea it seems the driver was catching a competitor rather than hitting a niche – not something Tesco has had issues with in the UK

  • Pingback: The Top Ten PR Campaigns in 2012 so far | Online PR Agency Leeds, Yorkshire PR Company, Social Media Consultancy